It was with a heavy heart that we had to announce to our customers that Pete's step-father had lost his battle with cancer a few days ago. He had always been happy to help around the farm collecting leaves and fallen apples, and frequently popped into the office for his favourite cup of tea. His enthusiasm for sport; especially his Liverpool football team, kept us entertained and informed.
With our near flooding, the LPG rig breaking and the Coronavirus causing us to close down; this year has turned into one that we would like to forget.
With all social distancing enforced, we still managed to have our annual Approved Workshop Scheme inspection completed yesterday, and were very happy to be told that we had passed. We are not exactly in the position that we had hoped to be; but the new workshop is up and running, and hopefully by the time of the next inspection we will have a new office and bathroom facitilies.
After this enforced lock down, we have begun to appreciate the local companies and services that are nearby. So a new section has been added to our website which we hope will give any visitors; or even neighbours, some information about the surrounding area. Hopefully we will be able to review shops, pubs, attractions and oddities as they begin to re-open on the page.
Well we are certainly back into our stride, and have plenty of caravans and motorhomes in for servicing and repair work. Our customers are certainly hopeful that they will be able to get away soon, and we also heard this week from the Caravan and Motorhome Club that some of their sites in England will re-open on 4th July. There has been a lot of interest in the Safefill bottles, and at present we have all the sizes in stock, and can re-fill bottles from our LPG rig. Gradually our suppliers are also opening, so we are confidant that life will return to some sort of normality soon.
After nearly three months shut down due to the Coronavirus, it seemed appropriate to add a blog entry now. We closed so quickly, there was no time to mention it, but having so many elderly customers, it seemed the correct action to take. As all our staff our family members, it was relatively easy to make the decision as we have become friends with our long term customers, and would never want to put them in danger.
Chris remained available to answer the phone when possible, and to keep the paperwork up to date, but from yesterday; Monday 1st June, we are fully open. We just hope that this terrible disease has not harmed any of our customers, and that we can at least help some people to get away in their caravans and motorhomes at some point this year.
As we celebrate our 20th birthday on the 30th March this year, we have started a new page on the website called history, which will celebrate what we have achieved over the last two decades. As we dig up more photos and dates, we will gradually update the page.
Yesterday our new LPG rig pump arrived, but open attempting to fit it, Chris discovered that the connection was leaking. After many desperate phone calls to everyone we knew in the business, we finally found a company in Halifax who will visit us next week and hopefully replace the faulty connection. However, he has to bring a tankard with him to put the LPG in, while he mends the tank.
Last week our pump failed on our LPG rig which has meant that we have been unable to fill refillable LPG bottles. This has been incredibly annoying, but this was the original pump that came with the rig many years ago. A new pump has been ordered, but sadly may not be with us until the end of February. As soon as the rig is working again, we will announce it here and on social media.
We have just published a new page on the 'Caravanning Help & Information'
page called 'Winter Holidays'. Please check it out if you are going away over winter
as it has a few basic tips. Due to our workload, our annual holidays are often in the colder months,
so we do have some experience of getting away in the snow.
The front page of our website at present shows our van in Switzerland a few years ago,
where we had a memorable holiday in the snow.
As services begin to build up, here is a bit of inside information about what we offer.
A common issue with a caravan of any age is when the Bowden Cables rub on the chassis. Bowden Cables are sheathed cable (similar to bicycle brake cable) which physically pull the brakes on or off. They are situated through access holes in the chassis, and if not perfectly seated they can rub. The only way to cure this is to fit sacrificial hose around the brake cable. The sheathing usually lasts 4-5 years, but the cost difference is vastly different. An axle set of Bowden Cables can cost up to £100 fitted, compared to the sheathing which costs just £2.50 per axle set fitted.
When needed on a running gear, we fit the sheathing as standard.